Uber Black and Uber Black SUV, the original luxury experiences, are getting consistent improvements in the United States this week. Apparently, many customers have requested top-notch service and premium comfort when using these experiences, and Uber has decided to finally deliver.
When you request an Uber Black or Black SUV, you will now be able to access premium phone support with live agents in case you need something else. Also, these luxury services will now offer a little bit more extra time to get to the car when unexpected delays emerge.
A brand new Quiet Mode is now available as well, which means that if you need to respond to emails or want to simply take a nap (?!), you can select that from within the Uber app and the driver won’t bother you. However, if you’re in the mood to chat, you can select that option too.
Furthermore, a new Temperature Control feature will communicate your optimal temperature to the driver before you enter the vehicle. Also, if you need help with your luggage, you can let your driver know via the Uber app.
According to the ride-sharing company, all the premium features including Quiet Mode, help with luggage, temperature control, extended pickup periods and premium support will be available to 100% of US Uber Black and Uber Black SUV riders on May 15.